Christos Tsiaras, Burkhard Stiller: A Deterministic QoE Formalization of User Satisfaction Demands (DQX 2014); 39th IEEE Conference on Local Computer Networks (LCN 2014), Edmonton, Canada, September 2014, ISBN 978-1-4799-3779-0, pp 227-235. doi:10.1109/LCN.2014.6925776 URL: http://dx.doi.org/10.1109/LCN.2014.6925776.